Invite staff & set permissions
Invite staff, choose a role, fine-tune permissions and assign stores.
Only the store owner manages staff: left sidebar → Stores & teams → Staff.
Roles
- Order manager — create and edit orders, cancel items, upload designs. Cannot pay.
- Accountant — pay orders and see the wallet. Cannot create orders.
- Viewer — read only.
Managing stores, teams, staff, API keys, auto-payment and design auto-approval always stays with the owner.
Invite a member
The default role is Order manager.
A new email receives a sign-in link valid for 15 minutes (use Resend if it expires). An email that already uses Lenful is added at once, with no email sent.
Click the member's Stores cell and switch on the stores they may work in.
Fine-tune permissions
Click the ⋯ button on a member row → Role & permissions. For each action choose By role, Allow or Block (Block always wins), then Save. Changes apply on the member's next action — no need to sign in again.
Transfer ownership or remove a member
- ⋯ → Transfer store to this person — the member becomes the owner; you pick your own role after the transfer. You cannot undo it yourself: the new owner must transfer it back.
- ⋯ → Remove from store — the member loses access to this store immediately. Orders and transactions they created stay. You can invite the same email again later.
Frequently Asked Questions
Can the owner be removed?
No. Transfer ownership first.
Can I resend the link to someone who already signed in?
No. They request a new sign-in link themselves on the login page.
Can staff leave the store on their own?
Not at the moment — the owner removes them.
Still need help?
Reach our Support team — we usually reply quickly.