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Create an order manually

Enter products, recipient and shipping; see the price before you create.

Go to Orders โ†’ Create to create an order. The form fits on a single page; you fill it in step by step and the system quotes the price before you confirm.

1
Choose a store

Which store the order belongs to. Your default store (or your only store) is pre-selected; you can change it.

2
Choose products

Add products + variants + quantity from the catalog. Quantity from 1 to 10,000.

3
Design (POD) or reference image (dropship)

POD items must have an existing design attached or a hired designer. Dropship items need a reference image.

4
Recipient & address

Enter name and address. Country code is 2 letters (US, VNโ€ฆ). For US/CA/AU/CN/BR the state/province is required; most countries also require a postal code.

5
Shipping method

Pick from the enabled methods. Some methods require you to paste the customer's label link โ€” one link for the whole order, and the address is then not required.

6
See the quote

The system quotes shipping + total (discounts included) in real time.

7
Save or Save and payOnly Save ยท Save and Paid

"Only Save" just creates the order โ€” but if Auto-payment is on and the wallet covers it, the order is charged right away. "Save and Paid" creates the order and adds it to the payment queue.

Order creation form
Figure: The create-order form with the totals panel on the right
Many orders at once?
Use Orders โ†’ Import to bulk-load orders from an Excel file instead of creating each one by hand.
The system always calculates the price
The amount shown when you create an order is exactly what will be charged. The server always recalculates the price โ€” you cannot set your own price.

Frequently Asked Questions

I clicked "Save and Paid" but my wallet was short โ€” what happens?

The order is still created and added to the payment queue. When the system tries to charge and the wallet is short, the order stays unpaid and reports the shortfall. Add funds, then click Pay again (or the system pays it for you if Auto-payment is on). See "Insufficient wallet funds at payment".

What if the destination country has no rate table?

The system blocks order creation and reports a shipping-rate error โ€” you need to change the method/address to a supported one. (With methods that use the customer's label, a line with no rate costs $0; the order is only blocked when its total shipping is $0.)

What if I accidentally submit the order twice?

The system prevents duplicates: one open form creates exactly one order no matter how many times you click.

Still need help?

Reach our Support team โ€” we usually reply quickly.

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