Manage your customers

The Customers screen (left sidebar → Customers) lists the end buyers of each of your stores. A customer is captured automatically every time an order is created:

• If the order has an email, the customer is recognised by that email.
• Without an email, by name + address line 1 + postal code + country.
• The same buyer in two stores counts as two customers.
• Orders with neither a buyer name nor an email (label-only orders) create no customer.

Search by name or email and filter by store. The list is sorted by most recent order. Click an email to copy it; click the Orders count to open that customer's orders.

On Orders → Create, in the buyer and address section, click Use existing data, then Select a customer: the buyer name, email, phone and full address are filled in. Only customers of the order's store are listed. The button is disabled once the address is locked.

• Edit — row menu ⋯ → Edit (or double-click the row). The store cannot be changed.
• Delete — store owner only, and only for a customer with 0 orders. It cannot be undone.
• Export — downloads an .xlsx of the current list (store filter and search applied). Up to 2,000 customers download at once; larger lists (up to 50,000) are prepared in the background. The download link is valid for 48 hours.