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Pay an order & auto-payment

Pay orders from your wallet; understand the payment queue and auto-payment.

1
Open the order to payPay

From the list or the order detail, click Pay.

2
Preview

The confirmation box shows balance before โ†’ amount charged โ†’ balance after, and warns in advance if the wallet is short.

3
Confirm

The order enters the payment queue; the row label runs Queued โ†’ Paying โ†’ Paid. If it cannot be paid, the label turns to "Payment failed" with the reason and a top-up button.

Who can pay?
The store owner, or staff granted the pay permission (for example the Accountant role). Other staff who click Pay are refused. Lenful Support/Admin do not pay on your behalf.

You can turn on Auto-payment on the Profile page (avatar menu; only the store owner can change it) so eligible orders are paid automatically once the wallet has enough funds. The Pay button is always available even when auto-payment is on.

Not paid โ†’ not in production
An unpaid order is blocked from entering production. A negative wallet within your credit limit is fine; past the credit limit, items are held back from production. Once paid, the order moves on.

Frequently Asked Questions

Wallet short at payment?

The order stays unpaid, with nothing charged. See "Insufficient wallet funds at payment".

Can I pay several orders at once?

Yes โ€” select multiple orders (up to 200 at a time) and pay. They are paid one by one; if the wallet runs out partway, the queue stops at that order and the rest of the batch is reported as not paid.

Still need help?

Reach our Support team โ€” we usually reply quickly.

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